Warranty

Chiprex warrants to all its original and end user customers that Chiprex products are free material and workmanship defects. Chiprex will, at its option & subject to the conditions either repair or replace any part of its products that is proved to be defective because of improper workmanship or materials. Repaired parts or replacement products will be provided by Chiprex, and will be either new or recertified. All recertified products are tested to ensure that they are functionally equivalent to new products.

This limited warranty does not cover any damage to the product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair or modification. This limited warranty shall not apply if / arising out of: (i) the product was not used in accordance with any accompanying instructions, or (ii) the product was not used for its intended function. (iii) alteration, or modification of the product. (iv) misuse, improper use, or extreme use of the Product. (v) Product’s compliance with downstream customer or user indicated instructions, technologies, designs, specifications, materials, components, parts. (vi) combination of the Products with other materials, components, parts, goods, hardware, firmware or software (vii) other error or failure not solely attributable to Chiprex’s cause (including without limitation, manufacturing or assembly wastage, improper operation, virus, unauthorized maintenance or repair). This limited warranty also does not apply to any product on which the original identification information (S/N) has been altered, obliterated or removed, that has not been handled or packaged correctly, that has been sold as second-hand or that has been resold contrary any other applicable regulations.

This limited warranty covers only repair, & replacement for defective Chiprex products, as provided above. Chiprex is not liable for, and does not cover under warranty, any damages or losses of any kind whatsoever resulting from loss of, damage to, or corruption of, content or data or any costs associated with determining the source of system problems or removing, servicing or installing Chiprex products. This warranty excludes third party software, connected equipment or stored data. Chiprex is therefore not liable for any losses or damage attributable to third party software, connected equipment or stored data. In the event of a claim, Chiprex sole obligation shall be rectification or replacement of the hardware.

Duration of Warranty

Three-Year Warranty:
The following Chiprex products are covered by this warranty for a period of three years from the date of purchase by the original end user customer : TLC Advance SSD : S10T3120GB, S10T3240GB, S10T3480GB, S10T3960GB

Two-Year Warranty:
The following Chiprex products are covered by this warranty for a period of two years from the date of purchase by the original end user customer: Business SSD : S10T120GB, S10T240GB, S10T480GB, S10T960GB, S10T002TB

One-Year Warranty:
The following Chiprex products are covered by this warranty for a period of one year from the date of purchase by the original end user customer: Consumer SSD S8 and S9 : S8M240GB, S8M480GB, S8M960GB, S9M32GB, S9M60GB, S9M120GB
All other products apart from the above will be provided One-Year Warranty

In the event a product has been discontinued, Chiprex, at its sole discretion, shall either repair the product, offer to replace it with a comparable product or provide a refund at the lesser of the purchase price or the product’s current value at the sole discretion of Chiprex Technologies Private Limited.

Repaired or replacement products will continue to be covered by this limited warranty for the remainder of the original warranty term or ninety (30) days, whichever is longer.

This limited warranty applies only to the original end user customer for the term of the product warranty described herein. This limited warranty is non-transferable. Products purchased as part of a kit require that the kit be returned in its entirety in order to be eligible for warranty. Purchase Invoice and S/No on the product has to be provided to claim Warranty benefits.

Warranty Claim Procedures and Requirements

To obtain warranty service, you may contact thru email at support@chiprex.com

Please confirm the terms of its return policies prior to returning the product. Typically, you must include product identification information, including model number and serial number (if applicable) with a detailed description of the problem you are experiencing. You must also include proof of the date of original purchase as evidence that the product is within the applicable warranty period. The transportation charges if any to and fro have to be borne by the customer. The returned product will become the property of Chiprex. Repaired or replacement product will be shipped at customer’s expense.

Disclaimers

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE FOREGOING IS THE COMPLETE WARRANTY FOR CHIPREX PRODUCTS AND SUPERSEDES ALL OTHER WARRANTIES AND REPRESENTATIONS, WHETHER ORAL OR WRITTEN. EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE MADE WITH RESPECT TO CHIPREX PRODUCTS AND CHIPREX EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN, INCLUDING, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY WARRANTY THAT MAY EXIST UNDER NATIONAL, STATE, PROVINCIAL OR LOCAL LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE LIMITED TO THE PERIODS OF TIME SET FORTH ABOVE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

CHIPREX PRODUCTS ARE NOT AUTHORIZED FOR USE AS CRITICAL COMPONENTS IN LIFE SUPPORT EQUIPMENT OR FOR APPLICATIONS IN WHICH THE FAILURE OR MALFUNCTION OF THE PRODUCTS WOULD CREATE A SITUATION IN WHICH PERSONAL INJURY OR DEATH IS LIKELY TO OCCUR. CHIPREX SHALL NOT BE LIABLE FOR THE DEATH OF ANY PERSON OR ANY LOSS, INJURY OR DAMAGE TO PERSONS OR PROPERTY BY USE OF PRODUCTS USED IN APPLICATIONS INCLUDING, BUT NOT LIMITED TO, MILITARY OR MILITARY-RELATED EQUIPMENT, TRAFFIC CONTROL EQUIPMENT, DISASTER PREVENTION SYSTEMS AND MEDICAL OR MEDICAL-RELATED EQUIPMENT.

CHIPREX'S TOTAL LIABILITY UNDER THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, IS LIMITED TO REPAIR, REPLACEMENT OR REFUND AS ABOVE. REPAIR, REPLACEMENT OR REFUND ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CHIPREX SHALL NOT BE LIABLE TO THE PURCHASER OR END USER CUSTOMER OF A CHIPREX PRODUCT FOR ANY DAMAGES, EXPENSES, LOST DATA, LOST REVENUES, LOST SAVINGS, LOST PROFITS, OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THE CHIPREX PRODUCT, EVEN IF CHIPREX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.